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HP Recommended
HP Notebook - 15-bs030nl

All of a sudden I experienced problems with a software and i found out 5 drivers are missing and not recognized by the pc. I tried the automatic hp driver finder on the website but says they are all ok but those are still missing. Do someone know how to manually find drivers for those things?

Translating to english, should be all about PCI and one "unknown (4th one)".

If you have other questions just ask, I rly dunno how to fix this. Ty

 

Driver ID:

\VEN_8086&DEV_1903&SUBSYS_832B103C&REV_02\3&11583659&0&20

\VEN_8086&DEV_9D31&SUBSYS_832B103C&REV_21\3&11583659&0&A2

\VEN_8086&DEV_9D21&SUBSYS_832B103C&REV_21\3&11583659&0&FA

ACPI\INT3400\2&daba3ff&0

\VEN_8086&DEV_1911&SUBSYS_832B103C&REV_00\3&11583659&0&40

 

.Screenshot 2023-11-26 230709.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This driver should install most of those devices.  Restart the PC after installing the driver.

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

This driver will install the second instance of the PCI Data Acquisition and Signaling Processor Controller and the Unknown device.

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

This driver should install most of those devices.  Restart the PC after installing the driver.

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

 

This driver will install the second instance of the PCI Data Acquisition and Signaling Processor Controller and the Unknown device.

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe 

HP Recommended

I did not fix the original software problem but i managed to fix at least those drivers! Tysm, that was really helpful! 🙂

HP Recommended

You're very welcome, Gabriele.

 

If things are not working very well on your notebook, you may want to take the opportunity to use the HP cloud recovery tool to reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

If you have to use the utility on another PC, so you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media. 

 

Your PC's product number is: 2FQ26EA#ABZ

 

That way you can return the notebook to its 'out of the box' condition.

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.