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HP Recommended
23D03EA
Microsoft Windows 10 (64-bit)

hi, please help

first this is the lap model

blMFYl6

i removed the windows from the laptop, now i can't install a new one

i tried to boot normally but the flash disk it did not appear

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so, i change the bios setting legacy support disable

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to enable

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and i save setting, and the boot work fine

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but when i'll tried to install windows i got this message every time

69xcp3d

i think the bios setting doesn't have ahci option

can any body help me with this problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mohamed20211 

To install with UEFI media, the target drive must be formatted GPT, not MBR.  Did you confirm that?



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

3 REPLIES 3
HP Recommended

@Mohamed20211 

Couple of issues come to mind here ...

 

First, you need to have UEFI boot media to do this, as you are selecting the boot option under EFI.

 

Second, from the install screen, the partition is way too small.  So, either you have shrunk the partition, or this screen is actually pointing to  the flash drive.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

no the partation is hard disk 60GB

the flash is 16gb and i format the hard many time

the flash work fine

i have uefi boot media this is not my first time to install

windows

HP Recommended

@Mohamed20211 

To install with UEFI media, the target drive must be formatted GPT, not MBR.  Did you confirm that?



I am a volunteer and I do not work for, nor represent, HP
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