Problem with game lags

[PavleJ]

Recently i bought a brand new HP lap top.Here are the lap top specs:
- Intel Core i5 7200U (2.5 Ghz)
- 256 GB SSD
- 8192MB (8GB) DDR4 SDRAM
- AMD Radeon(TM) R7 M440 - 4GB memory
First i installed Need for speed most wanted from 2005 and there i noticed that the game was laging on me, not to much but nevertheless it was lagging.
I tried playing league of legends and it worked completely fine with really high FPS.
Next i tryed downloading For Honor and it was lagging hard. I tried to put everything to minimum in video settings but there my conclusion was that my Graphics werent the problem beacause lag would be the same on min or on max quality. Now i downloaded the Sniper elite pro 4 and put everything to minimum and I still have lags. Also before i tried playing Paladins and it also had a little bit of a lag.
Please help me, i think my specs are above avetage for gaming and i really dont know how to fix this problem. Also i have updated all of the drivers and tried everything 😞

[A4Apollo]

Hey there! @PavleJ, Thanks for stopping by the HP Support Forums!

I understand when you play games on your laptop the game keeps lagging.

Don't worry I'll try to help you out.

Did you make any hardware or software changes on your PC?

I appreciate your efforts for trying out the steps before reaching out to us.

As you mentioned your laptop lags or freezes while playing games.

Try the steps recommended below.

Try updating the BIOS, Graphics driver and chipset driver on your PC and check if it helps.

Link to update the BIOS.

Update the graphics drivers using this link.

Also, update the chipset drivers using this link.

You can also try updating the drivers using HP support assistant.

Refer this article to know more information about using HP support assistant.

If the issue still persists after trying out the steps try the steps recommended below.

Use the steps in this section to help find the cause of the lockup:
Disconnect all devices to the PC with the exception of keyboard and mouse and/or monitor required for minimal use.
Remove any discs from the CD/DVD drives.
If Windows becomes active again, clean, repair, or replace the disc. Troubleshooting is complete.
If the lockup persists, continue troubleshooting using these steps.
While holding down the Alt key on the keyboard, press the F4 key to close the application.
If Windows becomes active again, the problem is related to an application. Save your work and restart the computer. Remember the name of the application that stopped responding or caused the error. Update or remove applications that continue to lock up. Troubleshooting is complete.
If the lockup persists, continue troubleshooting using these steps.
Press the Ctrl+Shift+Esc keys to open Task Manager.
Review the list of applications under Processes and look for applications that have stopped responding. Make a note of the names of those applications or programs.
Select an application that is not responding, and then click End Task.
A Microsoft Windows error message might appear: Windows Explorer has stopped working. Windows may check to see if there is a solution for the problem or prompt you to close the program. Or, if you see If you can’t see the taskbar and desktop icons, press Windows key and type Explorer….”
If you can’t see the taskbar and desktop icons, press the Windows key and type Explorer in the field and click OK to restart File Explorer.
Continue clicking End Task for applications that are not responding until all unresponsive applications are removed from the list.

Refer this article to further troubleshoot lock up or freezing issues with PC.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

Have a great day! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

[PavleJ]

HI again. I did update all the drivers and graphics and bios just like you said. But i think i know what is the problem now. It has something to do with switchable graphics in amd radeon settings. I didnt try to use that setting before cause i didnt want to ruin smomething in my system. In those settings i put all of my games on high preformance instead of maximaze battery life. Also in the game i put graphics to almost maximum and the lag was really less. After that i tried to change my resolution in the game (cause i didnt know what else to do) and the lag was again lower and fps higher. I dont know what is causing this things and i dont know what the resolution has to do with laging in my games and graphics, i mean i know they are related but i think the lag shouldnt be this big despite using my native resolution that the game recommands. I am really confused now and dont know what else can i do.Thanks for your help and cooperation 

[PavleJ]

Also when i tried to update my graphics via link you gave me it said that my computer does not meet minimum requierments for the update

[A4Apollo · Accepted solution]

@PavleJ, It's great to hear from you again.

I appreciate your efforts for trying out the steps.

Is it happening with all the games or this issue occur in one particular game?

It looks to be an issue with the game try changing the video settings in the game and check if it helps.

Also, download and run HP support assistant on your PC and update the drivers on your PC.

Refer this article to know more information about using HP support assistant.

Hope this helps!

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!