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‎05-06-2019 12:28 AM

HP Recommended
Product: 8470p
Operating System: Microsoft Windows 7 (64-bit)

hi plz i get this problem help me if you can 1557123940728350622142.jpg

 

5 REPLIES 5

‎05-06-2019 04:44 AM

HP Recommended

Hi

(682) 555-4357

Type: Landline   Carrier: AT&T

Spam/Fraud Potential:

Got a spam call from this number?

 

So I would try and get an Anti-Virus and/or Anti-Malware check done.

 

Try this...  https://support.kaspersky.com/viruses/krd18

or MalwareBytes.

If in doubt please ask.

 

 

 

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‎05-07-2019 01:23 AM

HP Recommended

i get the same problem 

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‎05-07-2019 02:09 AM

HP Recommended

Same Solution.

 

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‎05-07-2019 02:18 AM - edited ‎05-07-2019 02:19 AM

HP Recommended

you mean u don't have a solution ?

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‎05-07-2019 02:37 AM

HP Recommended

Hi

I don't have the problem and have never had to rectify any machine with such a problem.

My guess is it is some kind of scam/malware that attacks vulnerable machines (those lacking a good A/V or Security system) and I would (I do have a copy ) use the Kaspersky disk.

 

AND/OR boot from an install DVD/USB of an operating system, like Lubuntu.

 

 

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