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HP Recommended
hp pavilion x360 convertible
Microsoft Windows 10 (64-bit)

Hola.

Despues de actualizar la computadora  me aparecio el siguiente mensaje:

 

Que el accelerometerdll.dll o codigo no se puede leer, que desistale el programa, solo que ya lo desistale pero no encuetro el programa adecuado para la computadora.

 

Me podrian ayudar.

 

Nombre del producto: hp pavilion x360 convertible

sistema operativo: Microsoft windows 10 (de 64 bits)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Eltetor :

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

-------------------------------------------------------------------------------

 

Abra el Panel de control de Windows, seleccione Programas y funciones, haga clic con el botón derecho en la entrada para HP 3D DriveGuard y seleccione Desinstalar.

Cuando esto haya terminado, reinicie el portátil.

Cuando esté en el escritorio de Windows, descargue e instale esta versión de HP 3D DriveGuard en el enlace de abajo y reinicie el PC.

Http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

View solution in original post

2 REPLIES 2
HP Recommended

@Eltetor

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

 

 

 

I Work for HP
HP Recommended

Hi, @Eltetor :

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

-------------------------------------------------------------------------------

 

Abra el Panel de control de Windows, seleccione Programas y funciones, haga clic con el botón derecho en la entrada para HP 3D DriveGuard y seleccione Desinstalar.

Cuando esto haya terminado, reinicie el portátil.

Cuando esté en el escritorio de Windows, descargue e instale esta versión de HP 3D DriveGuard en el enlace de abajo y reinicie el PC.

Http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.