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HP Recommended
Teclado

 Oi bom dia. Estou com problema em relação ao ao meu teclado notebook HP Victurs, acontece que do nada o teclado não está funciona corretamente, Windows não reconhece as teclas digitadas,  as teclas de comando fn funcionam normalmente, fazendo com que acredito que o problema não esteja no teclado e sim no Windows que não reconhece é as informações digitadas. Alguém sabe como resolver isso?

Já desinstalei e instalei o driver de teclado. Realizei uma verificação de vírus. Baixei e Instalei o driver diretamente do site da HP. Mesmo assim o problema não foi solucionado.

1 REPLY 1
HP Recommended

Hey @Juslan!

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.