-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Problems installing Windows 10 on new HP Omen Laptop with Fr...

Create an account on the HP Community to personalize your profile and ask a question
04-16-2021 08:27 AM
Hello all, I'm new here, because I bought my first HP computer. But it has not started in the best way.
My Laptop: OMEN Laptop 15-en0012np
The laptop came with FreeDOS installed and HP Docs, which were the two only options when booting the system.
I proceeded to "install" a legitimate downloaded Windows 10 OS into a USB stick. When I changed boot order, I could go into the windows 10 installation menu.
When I got into the partition selection menu there were 3 or 4 partitions, being one of them possibly a recovery partition or the freeDOS system partition.
When trying to select the biggest free partition and installing windows 10, a message error appeared saying that there was a conflit of GPT and MBR partition tables. It allows to continue the installation, but I did not, because I wanted to avoid problems. Not continuing, it informs of an installation error: 0x2..... (some code).
One method I found could work, was deleting what existed before in MBR partition taable mode (FreeDOS, HP Docs, and others), but I was still not sure if I was not deleting more than desired. So I deleted a 4.9GB partition, which got to be the recovery partition and maybe other things, and now it doesn't even let me access freeDOS. I did not delete the other partitions, afraid I would mess with the computer even more.
It still allows to boot from the USB and "allows" to install the Windows 10, but with same problem as before, and I am still afraid of deleting all the partitions to install Windows 10. And was not something I wanted to do. I wanted to keep freeDOS and all that the computer came with, even though that just might not be possible anymore, since I deleted the partition.
Now I can not install Windows, and I lost the recovery partition. Any help will be appreciated, even though I am already trying to contact the seller of my computer to try to proceed with the installation.
Solved! Go to Solution.
Accepted Solutions
04-16-2021 08:44 AM - edited 04-16-2021 08:44 AM
Hi:
I believe that your only option at this point would be to delete all partitions, leaving just one partition of unallocated space, and install W10.
I don't believe there is anything you need on there and what can you do with FreeDOS anyway?
You may even want to use diskpart and clean the entire disk.
Watch this video...
04-16-2021 08:44 AM - edited 04-16-2021 08:44 AM
Hi:
I believe that your only option at this point would be to delete all partitions, leaving just one partition of unallocated space, and install W10.
I don't believe there is anything you need on there and what can you do with FreeDOS anyway?
You may even want to use diskpart and clean the entire disk.
Watch this video...
04-18-2021 04:08 PM - edited 04-18-2021 04:09 PM
I used the Windows 10 USB installer to delete all the partitions and then I could install windows 10 normally without problem.
I read somewhere that with SSD using diskpart clean or clean all is not good. Not sure about the details.
But your solutions worked, just I would not recommend the diskpart for cleaning SSD partitions.
Thank you for your help Paul_Tikkanen!
04-18-2021 04:12 PM
You're very welcome.
Using diskpart to clean the a SSD is fine. You should not use the clean all command too many times for the reason specified in the link below.
See the info at the link below.
Steps to Run DiskPart Clean All Command to Erase SSD Drive