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HP Recommended
HP ProBook 445R G6 Notebook PC
Microsoft Windows 10 (64-bit)

Hello, 

 

Windows Update offered me BIOS version 1.17.0.0 today. After 30 minutes the unit has a black screen and fan running at high speed. I was able to recover the unit with CTRL+B and a hard reset. I had the same issue on two more units. The initial BIOS version was 1.10.00, is there any incompatibility between this versions? 

 

regards

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