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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Probook 470GS Forgot set-up Password

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12-02-2020 09:04 AM
When I set up the ProBook 470GS, I made up a password and gave it my fingerprint. I did not write down the password and time has passed. It is forgotten. I have to log onto the laptop with my fingerprint only. I would like to reset the password. How do I do it?
12-02-2020 01:54 PM
Hey @JZZZJ 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC