Product Description: HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV) Product Number:

[DrArpita]

Pathetic Product and even more pathetic service.

The below product gets mother board issue within 3 months of purchase. And no actions taken by HP Case ID to replace this within SLA of 48 -72 hours

Created. very disappointed with the service of HP

Product Description:	HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000 (742H9AV)
Product Number:	8C5H5PA
Serial Number:	[Personal Information Removed]
Case Subject:	CU/IND/ENG/NBD/INW/HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek1000/NO POWER

[Raj_05]

Hi @DrArpita,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support