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‎03-16-2021 06:53 AM

HP Recommended
Product: HP ENVY 17
Operating System: Microsoft Windows 10 (32-bit)

Hi, my laptop came with Office preinstalled, and I've used it fine without an Office 365 account for over 2 years. I inadvertently signed into my work Office365 account, and now I cannot use Office unless I'm signed into work. I work for multiple companies, and it's imperative that there is no crossover between them  - therefore I MUST have access to my own Office. How can I unhitch the Office 365, so I can work again?!

2 REPLIES 2

‎03-16-2021 09:16 AM

HP Recommended

@NorthernKitten 

Sorry, but you would have to contact Microsoft support to find out, as Office is their product.



I am a volunteer and I do not work for, nor represent, HP
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‎03-16-2021 10:08 AM

HP Recommended

I appreciate that, but given that it was received with Office preinstalled, I was hoping someone could help. As you may know, Microsoft are not particularly helpful!

 

Is there no way of running a CMD code to identify a product key deep in the HP's system?

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