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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Product Key for Office (preinstall)

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03-16-2021 06:53 AM
Hi, my laptop came with Office preinstalled, and I've used it fine without an Office 365 account for over 2 years. I inadvertently signed into my work Office365 account, and now I cannot use Office unless I'm signed into work. I work for multiple companies, and it's imperative that there is no crossover between them - therefore I MUST have access to my own Office. How can I unhitch the Office 365, so I can work again?!
03-16-2021 09:16 AM
Sorry, but you would have to contact Microsoft support to find out, as Office is their product.
I am a volunteer and I do not work for, nor represent, HP
03-16-2021 10:08 AM
I appreciate that, but given that it was received with Office preinstalled, I was hoping someone could help. As you may know, Microsoft are not particularly helpful!
Is there no way of running a CMD code to identify a product key deep in the HP's system?