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‎03-09-2020 01:16 AM

HP Recommended
Product: Pavilion 15-0xx
Operating System: Microsoft Windows 10 (64-bit)

No boot device found. I run quick test n got failure code 

3 REPLIES 3

‎03-09-2020 05:22 AM

HP Recommended

That failure typically means the hard drive has failed and needs to be replaced.  In order to verify what hard drive that laptop has, the full model number needs to be posted, as there are many HP 15-0xx.  Those xx's need to be numbers.

 

BTW: if you are interested in a speed increase, the hard drive can normally be replaced with a SSD, but post the complete model number.


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‎03-12-2020 09:01 PM

HP Recommended

It’s a hp pavilion 15-cd040wm

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‎03-13-2020 04:47 AM - edited ‎03-13-2020 04:51 AM

HP Recommended

Here is the manual for that model

http://h10032.www1.hp.com/ctg/Manual/c05485598

Page 38 and following has the instructions on how to change the hard drive.  On that model the spec page lists the drive as a 1TB, which is fairly common and not expensive.

 

Here is a link for the HP Cloud Recovery Tool

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/   Follow the directions to see if your model qualifies.


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