RAM upgrade

[LEO1535]

I have a question regarding upgrading the RAMs. The RAMs are now 16gb and I would like to see if the motherboard will support 32gb. Thank you. 

Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz 

64-bit operating system, x64-based processor 

BaseBoard product 820D, version 82.39

[Paul_Tikkanen · Accepted solution]

Since your notebook has an i7-6700HQ processor it will support 2 x 16 GB of DDR4 memory.

You can run this command to confirm that:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

This would be the 16 GB memory chip I recommend for your notebook:

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial.com

Below is the link to the service manual:

HP Pavilion Notebook PC Maintenance and Service GuideIMPORTANT! This document is intended for HP aut...

[LEO1535]

Thank you so much Paul for the confirmation and the quick response. Have a nice day. 

[Paul_Tikkanen]

You're very. 

You have a nice day too!