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09-11-2025 11:40 AM
First off apologies for posting this here I have spent a fair amount of time trying to contact HP directly
but they evidently do not want that.
So bought a "new" PC from walmart 2 months ago. However, the product support page says the warranty expired
in April. Found how to dispute, however, no dispute link was available. Fairly certain it was not sold in India and does not seem
like a "commercial" pc the 2 reasons they give for not having the dispute link. They also did not give any way to actually dispute said warranty.
Anyone have a clue who to contact? Thanks in advance for any info.
Solved! Go to Solution.
Accepted Solutions
09-14-2025 08:18 AM
@Wired_Parrott, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
We're looking forward to helping you get back up and running!
Regards,
ZOEY7886
I am an HP Employee
09-14-2025 08:18 AM
@Wired_Parrott, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
Need help finding your product number? We've got you covered! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
We're looking forward to helping you get back up and running!
Regards,
ZOEY7886
I am an HP Employee