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‎01-03-2023 03:38 AM

HP Recommended
Product: HP Laptop - 15s-eq1003ua
Operating System: Microsoft Windows 10 (64-bit)

Hi

On my laptop, there was a problem when loading - it says that the BIOS is damaged and the process proceeds to recovery, but even here it says that the file for recovery was not found. All recommendations of support such as holding down the windows + B or windows + V keys and pressing the power button do not help. To solve this problem, you need a bootable flash and the BIOS file itself, but on the official hp website in the BIOS firmware section there is only a BIOS update utility from under the operating system. I did not receive an answer to my question to technical support to solve the problem "Where can I find the BIOS file itself and the utility for creating a bootable usb-flash?"

 

Thanks!

 

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Category:
1 person had the same question
4 REPLIES 4

‎01-07-2023 11:23 AM

HP Recommended

Hi @AndriiChobotar,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing BIOS issues with your HP Laptop - 15s-Eq1003ua.

 

Please follow the steps from this document to create a Microsoft Recovery USB Drive (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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‎01-13-2023 02:20 PM - edited ‎01-13-2023 02:26 PM

HP Recommended

Hi Rainbow23

 

Thanks for recomendations, but this operation is not for recovering BIOS system.

 

 

I need bios file and tools for creating usb recovery flash drive for my notebook model

 

 

Thanks!

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‎01-14-2023 11:34 AM

HP Recommended

Hi @AndriiChobotar,

  

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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‎01-20-2023 05:36 AM

HP Recommended

Need recovery BIOS file, to crate recovery USB media. I have the same problem as the author. In support for my model only BIOS update for Windows. No USB recovery BIOS file 

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