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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- RECOVERY DATA

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02-07-2019 10:21 AM
If that is the case, that would mean the laptop no longer boots Windows. What happens when the laptop is started?
Here are some suggestions for data recovery software, but you need a hosting computer and a place to save the data recovered. - not on the existing hard drive. Do not try to load anything on the existing hard drive as you will be overwriting any data that might still be there.
https://www.techradar.com/news/the-best-free-data-recovery-software
If you need Windows reinstall media, see here:
https://www.microsoft.com/en-us/software-download/windows10
With a working PC, scroll down to the "Using the tool to create installation media" and follw the directions.
I'm not an HP employee.
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