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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- RECOVERY SYSTEM

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06-15-2024 08:07 AM
Hi @Paolo_T1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Here are some general steps you can follow to access and use the recovery system.
Accessing Recovery Options:
- Using HP Recovery Manager: Many HP laptops come with HP Recovery Manager pre-installed. You can usually access it by pressing the F11 key repeatedly right after powering on your laptop until the "Choose an option" screen appears.
- Through Windows: If your laptop is still functional, you can also access recovery options through Windows itself. Go to Settings > Update & Security > Recovery. Under "Reset this PC," you'll find options to reset your PC and reinstall Windows.
Choosing Recovery Options:
- Depending on your specific model and the recovery options available, you can choose to perform a system restore, which restores your computer to an earlier point in time without affecting your files, or a full system reset, which reinstalls Windows and removes all your personal files and apps.
- Follow the on-screen instructions carefully to proceed with the recovery process.
Creating a Recovery Drive (Optional):
- It's often recommended to create a recovery drive on a USB flash drive. This can be useful if your laptop's recovery partition becomes inaccessible or corrupted. You can create a recovery drive through Settings > Update & Security > Recovery > Create a recovery drive.
Remember, before initiating any recovery process, it's crucial to back up your important files to avoid losing data. Recovery processes vary slightly depending on the specific model and operating system version, so the above steps are general guidelines.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator