• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 15-dw3000 (1A3Y0AV)
Microsoft Windows 11

My HP Laptop originally had Win 10 and was updated to Win 11 Home.  I need to reinstall Windows altogether, for a fresh start, no recovery or reset, just reinstall.  Microsoft advised to create Windows Installation Media tool (usb floppy) for Win 11, but I've tried reinstalling using that and it's not taking the install due to "no driver" found.  I supposedly have the driver in a zipped file of drivers from HP Support, but my laptop won't recognise any of the drivers.

Any advice?   I feel like it should not be this difficult to reinstall Windows, but apparently I'm missing something.

 

Should I try to reinstall Win 10 instead?

1 REPLY 1
HP Recommended

@TRACYLOAMSP wrote:

... Microsoft advised to create Windows Installation Media tool (usb floppy) for Win 11... 


@TRACYLOAMSP 

 

Floppy, what is it. They are no longer available for today machines. Can you still access to your machine now ? If YES, please do a very simple way

 

1. Download ISO file from Microsoft (same place above) and save to your machine

2. Mount ISO file then run setup.exe

 

          mountISO.png

3. Follow screen instructions

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.