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- HP Community
- Notebooks
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- RMA Shim not writing HWID successfully

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11-21-2019 08:19 AM
While running RMA shim I am getting an error that will not run the Write HWID function on the HP g6 11a ee chromebook, this is consistent with two chromebooks I recently installed new logic boards on. Will attach a picture of the logs.
11-24-2019 05:06 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are getting RMA Shim not writing HWID error.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee