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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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08-24-2022 09:35 AM - edited 08-24-2022 09:35 AM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 IDS Base Model
Operating System: Microsoft Windows 11
Hello i need to do a clean install, i have a bootable usb loaded with the media built, hard drive not found and i did download what i thought were appropriate drivers to no avai....thank you
1 REPLY 1
08-24-2022 09:48 AM
Hi:
Did you try the IRST zip file directly from Intel?
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