RStudio won't open in Windows 10 (HP Elitebook laptop)

[annahernandez99]

I have just been upgraded to Windows 10 on my company laptop and I have installed R (64-bit 3.5.0) and RStudio desktop (latest version, installed a couple of days ago). Unfortunately RStudio just will not open (click the launch icon and nothing happens).

I have looked through https://support.rstudio.com/hc/en-us/articles/200488508-RStudio-Desktop-Will-Not-Start and not had any luck yet. My findings as follows:

1. Check for Startup Files = there are no .Rprofile, .Renviron, and .RData files there.

2. RStudio cannot find R = see question below.

3. Check firewall and proxy settings = I understand from my IT colleagues that we don't have any blocks like this.

4. Reset RStudio's state = this didn't make any difference. The folder just recreated itself. I also checked the log file (this is blank).

5. Using Macports R = n/a.

Thus, I had two questions:

QUESTION 1: re. 2.: when I hold Ctrl on opening RStudio, still nothing happens. Is there possibly another way to set the search path for RStudio? Or a different keyboard shortcut in Windows 10? Also, just to note this is the message I get in R (I guess the tilde aren't a problem?

QUESTION 2: any other ideas?

[WAWood]

@annahernandez99 

Sorry, but we have no way to debug or fix third-party (non-HP) apps; so, your only recourse is to contact the support forum for the app vendor/