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‎10-14-2019 11:37 AM

HP Recommended
Product: Example: Pavilion g7
Operating System: Microsoft Windows 10 (64-bit)

Hello ,please i use radeon hd 7600m and intel 4000 switchable graphics on hp pavillion g7 corei7. I could play fifa 19 very fine on my laptop until some windows updates the graphic drivers started messing up..initially the drivers(catalyst) i was using was downloaded from hp site but when i try downloading it gives me radeon 7667 drivers instead of 7600..i have try downloading from amd websites buh the game still not playiable..when the game is botta launch it shows directx error..please kindly assist me

1 REPLY 1

‎10-14-2019 12:16 PM

HP Recommended

@Akwasirich 

AMD does not provide current drivers for their old HD series video cards -- they quit doing that when Win10 came out.

 

Instead, you have to get the drivers from HP, and with an older PC, HP does not continue to update the video drivers very long.

 

If you force drivers from AMD onto your PC, with switchable graphics present, you risk corrupting the display and basically rendering the PC useless.



I am a volunteer and I do not work for, nor represent, HP
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