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Random BSOD irql_less_or_not_equal due to atikmdag.sys

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HP Spectre x360
Microsoft Windows 10 (64-bit)

I am having random blue screen reboots due to failures of Atikmdag.sys. It seems to be a constant problem with not guaranteed fix online. The drivers online have not been updated recently. It is a premium laptop I have had for only two years. It is inexcusable that HP has yet to release a solution to the problem. I have contacted support in the past and they tried to update my drivers to help. It has not, it continues to do so. I have tried to manually update drivers to no avail and the solution is random. With school and work being online these days due to the pandemic not having a laptop I can trust is worrisome. I beg for an answer and solution that will work as this has been a problem posted on here without guaranteed solutions all the way back to 2019. 


In reliability history I see this: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000030, 0x0000000000000005, 0x0000000000000000, 0xfffff8037e2df419). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1f3d3fca-54d9-4872-8705-72d0719c1db7.

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Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

You have a couple of different options to chose from ...


The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there:

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here:

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck

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