I am having random blue screen reboots due to failures of Atikmdag.sys. It seems to be a constant problem with not guaranteed fix online. The drivers online have not been updated recently. It is a premium laptop I have had for only two years. It is inexcusable that HP has yet to release a solution to the problem. I have contacted support in the past and they tried to update my drivers to help. It has not, it continues to do so. I have tried to manually update drivers to no avail and the solution is random. With school and work being online these days due to the pandemic not having a laptop I can trust is worrisome. I beg for an answer and solution that will work as this has been a problem posted on here without guaranteed solutions all the way back to 2019.
In reliability history I see this: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000030, 0x0000000000000005, 0x0000000000000000, 0xfffff8037e2df419). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1f3d3fca-54d9-4872-8705-72d0719c1db7.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".