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My Computer randomly crashes with stop error 0x00000133,sometimes the computer freezes and makes scary noise, then Blue screen occurs.This problem started occuring from today.
Product name:HP Pavilion 11 x360 PC
Total memory:4.00 GB
Processor name:Intel(R) Pentium(R) CPU N3540 @ 2.16GHz.
Windows 10 Pro Version 2004
Recently Cleaned installed Windows 10 with all latest updates and drivers installed.
Updating and rollback drivers didnt help either.
From event viewer it says:
A fatal error occurred while creating a TLS client credential. The internal error state is 10013.
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Firstly, lets perform Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Perform Windows Update and HP Support Assistant:
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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