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‎03-15-2024 01:55 AM

HP Recommended
Product: HP Elite Dragonfly Max Notebook PC (2L4H1AV)
Operating System: Microsoft Windows 11

Hello,

 

I hope someone can give me finally a solution, because the HP Support is not able to fix my problem yet.

 

About my problem:

Randomly (Not every time!) if my laptop reach battery of 30% or lower, the laptop shutdown. When I try to boot it again, it boot until the windows login screen and then shutdown again. I stuck here in a "loop" and it wont start normally, unless I plugin the charger once (or keep it). So for example I put in the charger for 2 seconds, remove it, then my laptop works normally again.

I´m using only original Drivers, I tried Clean install on Windows 10 & Windows 11. Everywhere the same problem. The Battery also got changed with a brand new one (Original from the HP Support guys). BIOS is also the newest one. BIOS Settings are default, nothing changed.

 

I will make a Video of this situation next time and edit it in this thread.

 

Someone got ANY clue what it could be?

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