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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Base System Device missing HP Elitebook8460p

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02-03-2019 07:12 AM
Hi:
If you are running W7 on your 8460p, you need this driver for the 1st two devices listed...
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
https://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe
Please post the hardware ID for the unknown device, so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/