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HP Recommended

I have EXACTLY the same problem. Was this problem ever resolved?

Thanks!

1 REPLY 1
HP Recommended

Hi! @Sam_1225D, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand you are getting a blue screen with Error code 0xc0000017error on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your laptop?

 

What application are you trying to run on your PC?

 

Please provide the product number and operating system you are running on your PC to assist you better.

 

As you mentioned you are getting a blue screen with Error code 0xc0000017error on your PC.

 

Try the steps recommended below.

 

1. Boot your computer into Windows.
2. Right-click the Start button and select Command Prompt (Admin).
3. Type bcdedit /enum all and press Enter.
4. You'll see a list of all the memory locations that have been deemed 'bad', this list can be cleared.
5. Type bcdedit /deletevalue {badmemory} badmemorylist and press Enter (type this verbatim, {badmemory} is not a placeholder for anything).
6. Close the Command Prompt window and restart your computer.

 

If the issue persists, I would suggest you uninstall Antivirus software.

Note:

1) Please make sure to re-install Antivirus software.

2) Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

 

Also, try updating the BIOS and other drives on your PC using HP support assistant and check if it helps.

 

Refer this article to know more information about using HP support assistant.

 

If the issue still persists try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this works! 
Have a great day ahead! 🙂

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.