• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-22-2017 06:34 AM

HP Recommended

Hello, could someone post updated links to those drivers? I have the exact same issue, but the URLs no longer resolve to the appropriate page. Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-22-2017 07:09 AM

HP Recommended

Hi:

 

You need these drivers for the following devices...

 

Base system devices:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

Unknown device:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-22-2017 07:09 AM

HP Recommended

Hi:

 

You need these drivers for the following devices...

 

Base system devices:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

Unknown device:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No

‎05-22-2017 09:03 AM

HP Recommended

Awesome! Thank you very much!

 

Was this reply helpful? Yes No

‎05-22-2017 09:59 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.