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- Re: HP Envy Intermittant "Boot Drive Inaccessible" BSOD Trou...

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09-07-2020 03:28 PM
I have similar(?) problem with HP Pavilion 14-cesxxx which is Running Intel optane over SSD
BSoD INACCESSIBLE BOOT DEVICE never gathers diagnostic data, quick and clean power off manually and reboot just fine.
22 times since January. Sometimes in middle of anything, other times while left idle.
09-27-2020 12:08 PM
We'll have to try a recovery: https://support.hp.com/in-en/document/c04758961
Let me know if this helps.
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09-28-2020 03:38 PM
Please explain how reformatting my hard drive and re-installing the original WIndows 10 and drivers can resolve a problem that has been occuring ever since new, before any s/w updates, and continues to occur even after all the latest updates are installed?
thanks
09-29-2020 02:56 PM
This can be a hardware issue too. I recommend you to contact the HP Support Team regarding this then.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee