• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I also have an HP envy m6-k022dx sleekbook with windows 7. i cannot adjust my brightness at all, and i can not get the driver for universal serial bus controller.  it wont install the usb 3.0 driver. do you have any ideas?

David Daigle
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need to install the W7 graphics and chipset drivers.

 

Chipset.  Install and restart the PC.  You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

Graphics:  Install and restart the PC.  You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need to install the W7 graphics and chipset drivers.

 

Chipset.  Install and restart the PC.  You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

 

Graphics:  Install and restart the PC.  You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

 

 

HP Recommended
Worked great. Thank you. I appreciate it.
David Daigle
HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.