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I bought almost the most expensive HP laptop in the shop (OMEN 17-CB0020NM) few days ago, but after a few unsucesful tries to install Ubuntu on it, I returned the laptop to the shop. Now they are trying to make it work with Ubuntu. If not, I will require to take it back and give me my money back. They simply don't have any other laptops with similar specifications in the shop other than HP's. I will then give my money to the other shop and buy a laptop from other company that will be compatible with Ubuntu. This should be my fifth HP in the row, but it looks it wouldn't be. 

5 REPLIES 5
HP Recommended

@Kuki666

 

I have gone through your Post and I understand your concerns

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

 

KrazyToad
I Am An HP Employee

HP Recommended

Oh, god... Got an answer from our local support today. I can not belive they are such Trumpists  explanation :

 

In the table below is the list of the operating Systems that have been tested on the unit based on maintenance and service guide

Other than that we cannot support any other OS or guarantee that it will work on that unit.

 

Opomba 2020-02-03 100632.png

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@Kuki666

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

HP Recommended

@Echo_Lake did you understand my post like I managed to resolve the issue?  I did not. There is no Linux distributions on that list

HP Recommended

@Kuki666
Thank you for posting back. 

 

apologize for the inconvenience caused, it's my bad I misunderstood your answer. 

 

To get the answer to this question, we do no support the Linux operating system that is why it's not listed. 

ECHO_LAKE
I am an HP Employee

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