HP Pavilion x360 - 14-dh1026tx keyboard, touchpad and auto rotation not working

[HemanthSaiKumar]

I am facing the same issue with HP Pavilion x360 - 14-dh1026tx. Tried all the steps but didn't work. This issue popped up with in one day of buying this laptop. Please help me with this.

[KrazyToad]

@HemanthSaiKumar

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

If the issue persists please perform a Reset: https://support.hp.com/in-en/document/c04742289

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[HemanthSaiKumar]

Tried every solution in the hp community but didn't help.

[KrazyToad]

@HemanthSaiKumar

Have you tried a System Recovery to Factory Settings?

Link: https://support.hp.com/in-en/document/c04758961

[HemanthSaiKumar]

Yes i did. And also for your information i did cloud recovery by factory resetting everything.

[KrazyToad]

@HemanthSaiKumar

If the issue persists after performing a Factory Reset, please contact HP Support for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you