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‎11-28-2018 03:08 PM - last edited on ‎11-28-2018 03:26 PM by Retired

HP Recommended

I have exactly the same problem.  About 25% percent of the time my Spectre x360 will blue screen in spuvcbv_x64.sys when waking up from sleep mode.  This has caused me to lose work several times and I've spent hours online looking for a fix for this. All my drivers are up to date, [personal information removed]

Someone from HP - please help!

2 people had the same question
2 REPLIES 2

‎11-29-2018 12:12 AM

HP Recommended

I was having the same BSOD for awhile. I uninstalled the HP Camera driver and installed latest one from Microsoft Update Catalog:

https://www.catalog.update.microsoft.com/Search.aspx?q=HP%20TrueVision%20FHD%20RGB-IR

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‎12-03-2018 06:28 PM

HP Recommended

Re-installation is deceiving, as nature of the problem is random, as many claimed ~15-25% of cases, so please kee this issue open and do not use re-installation as means to deal with it (it only prolongues user's pain).

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