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‎11-18-2017 04:17 AM

HP Recommended

Hi 

 

i have a missing driver for 

Product Name: EliteBook 8560p
Operating System: Microsoft Windows 10 (64-bit)
 
 
USB\VID_138A&PID_003C\00B0B8A00A8A
 
ACPI\HPQ0004\3&33FD14CA&0
 
 
Pls help me 
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2017 06:54 AM

HP Recommended

Hi:

 

You need these drivers...

 

USB\VID_138A&PID_003C

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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3 REPLIES 3

‎11-18-2017 06:54 AM

HP Recommended

Hi:

 

You need these drivers...

 

USB\VID_138A&PID_003C

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

Was this reply helpful? Yes No

‎11-19-2017 12:28 AM

HP Recommended

thank you

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‎11-19-2017 06:32 AM

HP Recommended

You're very welcome.

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