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HP Recommended

Yes, I did. (I think:smileyhappy:)

 

Everything looks OK, but they still refuse to cooperate...

HP Recommended

What model wireless network adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

HP Recommended

Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

HP Recommended

Broadcom 43142 Bluetooth 4.0 Adapter

HP Recommended

OK, then this would have been the W8.1 driver you needed to install for that device...

 

This package contains the Broadcom Bluetooth driver for supported notebook models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70725.exe

 

So if that is the driver you installed, unfortunately, I wouldn't be able to help you figure out why the BT is not connecting.

HP Recommended

This is the driver I installed:

 

Broadcom corporation

Driver Date: 9.7.2014.

Driver version: 12.0.0.9840

 

Do You think I should go for upper mentioned driver?

 

(Because, while we talked, it seems that they have also somehow agreed and started talking...   :smileylol:)

HP Recommended

That's up to you...

 

The driver I posted is newer...

 

VERSION: 12.0.1.160 REV: A PASS: 1

 

March 02, 2015

 

You can always create a restore point before installing the driver and run the trusty system restore again if the new driver makes things worse.

HP Recommended

OK, many thanks again for the effort.

 

I'll do that.   :generic:

 

 

 

I have to go now, we'll continue to talk some other time.



You really helped me.

HP Recommended

Anytime.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.