Pathetic Customer Service

[Anand_bglr]

Sounds familiar...though mine is for personal use... basically for kids during current times for their online classes. But laptop stopped working and have been endlessly following up with HP to get it corrected. Similar symptoms : scripted response, no progress, lack of urgency, unreliable product performance, warranty denial and so on. I had wonderful association with HP in past and mistakenly thought HP still stands for quality and service. But this time I am let down. 

[Echo_Lake]

@Anand_bglr

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