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Locked

‎11-18-2024 06:18 PM

HP Recommended

I have the exact same issue that started yesterday morning after the recent update. I am stuck in the loop going from repair, and then to the BitLocker recovery screen. However - in my case I was able to follow the instructions to log into my Microsoft account and find a page that had a BitLocker recovery key. Unfortunately - even after typing this into the BitLocker lock screen, it continued throughout the same loop. I have tried to run the laptop in Safe mode to bypass it and turn off BitLocker but have been unsuccessful. Any help would be appreciated. 

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