-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Unknown device

Create an account on the HP Community to personalize your profile and ask a question
02-03-2019 08:12 PM - edited 02-03-2019 08:13 PM
I'm having trouble with the same thing and SP84595 did not work for me. I've run the HP Support Assistant and everything is up-to-date except for this.
(I have an HP Probook 4540s)
02-05-2019 04:37 AM
Hello @enzytebob
Would you elaborate on what device you have problems with and what exactly you did ?
Your post has been moved from another one and the details remain unclear.
Could you also provide your hardware ID of this unknown device as per these instructions >> https://www.wikihow.com/Find-Hardware-ID
Note that HP Support Assistant can only update existing drivers. It cannot install missing drivers (drivers which are unknown/unidentified).
*** HP employee *** I express personal opinion only *** Joined the Community in 2013