• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

hp pavilion dm4-2180us I bought this laptop in 2010 for school and have used since. Windows 10 has been trying to automatically download and install but unable to. Im guessing cause my pc is to old. Today i guess it finally has installed windows 10 and now it keeps reseting with a message on the desktop stating " runtime error!  program: C:\\windows\explorer.exe

this application has requested the runtime to terminate it in an unusual way. Please contact the applications support team for more information".   I need this fixed asap as I have assignments to complete.  Thank you!

1 REPLY 1
HP Recommended

@sk5rn

 

Please check it yourself

 

   https://answers.microsoft.com/en-us/windows/forum/windows_other-windows_install/windows-7-81-10-comp...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.