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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Windows 7 drivers help needed

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12-07-2017 06:43 AM
Hi:
This was the last W7 driver HP released for the Broadcom wifi adapter...
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
6.223.215.21 Rev.A Sep 17, 2015
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
12-08-2017 12:13 PM
That issue has been solved by reinstalling win7..
again i am facing new device driver problems with hardarwe id's
PCI\VEN_8086&DEV_9D31&SUBSYS_80A4103C&REV_21
PCI\VEN_8086&DEV_9D31&SUBSYS_80A4103C
PCI\VEN_8086&DEV_9D31&CC_118000
PCI\VEN_8086&DEV_9D31&CC_1180
PCI\VEN_8086&DEV_9D21&SUBSYS_80A4103C&REV_21
PCI\VEN_8086&DEV_9D21&SUBSYS_80A4103C
PCI\VEN_8086&DEV_9D21&CC_058000
PCI\VEN_8086&DEV_9D21&CC_0580
ACPI\MSFT0101
*MSFT0101
the hotfix posted on this forum for acpi is not working
i even requested for the hotfix but still it unsolved
12-08-2017 12:57 PM
Hi:
You need this driver for the first two devices...the 2nd one down on the left side of the page is for 64 bit.
If you have tried the TPM 2.0 hotfix to no avail, see if the raw driver files I zipped up and attached below work.
Download and unzip the file to its folder.
Do not do anything with the files in the folder.
Go to the device manager and click on the unknown ACPI\MSFT0101 needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option and browse to the driver folder you unzipped.
Make sure the Include Subfolders box is checked, and see if the driver installs that way.
12-08-2017 01:17 PM - edited 12-08-2017 01:23 PM
the setup chipset file fails to run and is the tpm a necessary driver for the pc because i seem to be getting a exclamation mark next to it in device manager
code 52..
windows thinks the driver is malicious as it is unsigned
12-08-2017 01:21 PM
The TPM isn't necessary because you only can use it if you are running W7 Ultimate to use Bitlocker.
See if this chipset driver works...
This package contains the Intel Chipset Installation Utility. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager. This package is provided for supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81164.exe
If that one doesn't work either, unfortunately I won't be able to help you any further.
Guaranteed that is the driver you need for the first 2 devices and why the TPM hotfix or the raw driver file I posted aren't working, I have no idea about that either.
You should have had no issues with either.
12-11-2017 06:49 AM
Anytime.
Glad you got it to work.
The TPM drivers are not included in SP1. The driver from Microsoft you originally ran installed afterward.
Hint: The next time you have to reinstall Windows, you should immediately install SP1 prior to doing anything else.
I'm surprised you got the graphics drivers to install without SP1 being installed.
What I did was to make a DVD of the SP1 download, so I don't even need to be connected to the internet.
I just install it right away after W7 is done installing.
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