-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: hard disk test, failure ID number reflects UOEKM3-7PA99B...

Create an account on the HP Community to personalize your profile and ask a question
10-27-2018 01:19 PM - edited 10-27-2018 01:20 PM
Help! I need your suggestions! I purchased a new hard drive.
1. Hardware: My new hard drive (1 TB) passed the short DST and long DST tests, but the recovery process failed during recovery DVD 3 of 6.
2. Recovery: I made two attempts to execute the recovery process involving the new hard drive (1 TB). When the laptop was new, I made recovery DVDs. The process involved the making of 6 DVDs. My first and second attempt in the recovery process always fails during DVD 3 of 6.
a. After the first attempt, I established the BIOS to its default settings.
b. The BIOS version is F.01. I never changed the BIOS version.
Please examine the screen images. What should I do?
End of message.