Re-installing BIOS over the same version already installed

[Fancois]

Is there a way to re-install the same bios version over the same version already install?

I've been having some issues with system getting frozen and I need to do a repair advance start. Though the issue was the AC Adapter and or cable. but that is not the problem.

Please let me know

Thanks

[WAWood]

@Fancois 

I fail to see how the BIOS would be the problem -- so why would you think that reinstalling the BIOS will fix it?

System freezing is almost always the result of a failing drive, although rarely, it can be hardware memory failure.

To determine the cause with hardware failures, you have to be able run diagnostics. We have no way of accessing your PC from here, so we can not do that for you. You have to do it yourself.

You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.

If it is NOT possible to run diagnostics, or if that does not work, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

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If your PC is still under the original one-year HP warranty, or if you have purchased an extended warranty from HP and this is still valid, then having HP do this is an inexpensive option for you. In that case, you should contact HP Customer Support to see about having it repaired or replaced under warranty.

To contact HP Support see the following link to create yourself a case number:

Step 1. Here is the link: https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options
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If your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not get you a useful page, then use the main HP link:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Good Luck

[Fancois]

Hello.

Thank you for your input, no issues running the diagnostic test, no issues in the device manager, and no issues running command prompt sfc/scannow , DISM /Online /Cleanup-Image /RestoreHealth. and no issues found. That's why I come to think that the BIOS needs to be re-install. Since there no other issues aside from waiting for a new battery replacement. I come to realized that perhaps this a BIOS issue.

Please let me know if you have any other suggestions? 

Thanks

\

[WAWood]

@Fancois 

Since you've run diagnostics and nothing was reported, and you've done extensive file system checks using both SFC and DISM, then I don't have any other suggestions because the drive and memory were the most likely candidates.

[Fancois]

And reinstalling the same version of BIOS is out of the question? What I believe might be the next option is cleaning the fans by taking the case apart to avoid overheating and perhaps removing and reinstalling the RAM. I have only cleaned up the fans on the outside.

What do you think?

[WAWood]

@Fancois 

IF the fans are really dirty and/or the vents are clogged, that will surely help.