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- Re: "Automatic Repair: Your PC did not start correctly"

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4 REPLIES 4
09-09-2019 06:13 PM
@Smr10975
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- What is the operating system?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
09-10-2019 10:21 PM
@Smr10975
let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (if the computer does not startup or boot you can skip the next step)
BIOS default:
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
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