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HP Recommended
HP Notebook 15s-fq1089ns
Microsoft Windows 10 (64-bit)

I have recently installed Realtek Audio Console in my laptop, but it says that my PC is not compatible.

 

Realtek Audio Console 29_09_2021 15_32_40.png

 

I have done a quick Google search and it says that the error is caused by the audio driver,  but Windows shows that everything is working fine.

 

Administrador de dispositivos 29_09_2021 15_44_50.png

 

I have tried searching for updated drivers with Windows Update and HP Support Assistant and I have also uninstalled the driver and rebooted my PC. None of them worked.

 

How can I solve it? Should I install a new audio driver? In that case, which driver should I install?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Neuronla 

 

Where do you get "Realtek Audio Console" software ? Is it from HP ? If NOT from HP, it is not going to work !

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Neuronla 

 

Where do you get "Realtek Audio Console" software ? Is it from HP ? If NOT from HP, it is not going to work !

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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