Realtek PCIE CardReader does not detect SD cards

[bioern]

SD card does not detected / cannot be readed. Probably it was after one more Windows 10 update.

I have tried to use CardReader driver from HP web-site, but got a error: The Software For This Device Has Been Blocked From Starting Because it is Known To Have Problems With Windows’ Error on Windows (Code 48)

After it I have install CardReader driver from Realtek web-site: This device is working properly. Driver version 10.0.16299.28163. But it still cannot detect SD card,  SD card worked at other computers.

Any ideas how to solve it?

[praveen196]

@bioern Welcome to HP Community!

I understand that the Realtek PCI-E CardReader does not detect SD cards.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[bioern]

@praveen196, there are no updates available not from Windows not from HP Support Assistant.
All updates installed and up to date.

Windows version: Windows 10.0.18363 Build 18363

Realtek PCIE CardReader Driver Version: 10.0.16299.28163

Cards does not detected now.

Do you have ability to try these versions together?

I can collect some artifacts for you to analyse the problem if required. Also I can try to install another version of driver if you will provide me correct version.

Best regards,
Vadim

[praveen196]

@bioern

I understand your concerns.

This model is not tested for Windows 10 operating system. Please refer to the following link.

There are no proper drivers for Windows 10.

Have a nice day!!