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‎07-14-2022 09:49 AM

HP Recommended
Product: HP Notebook - 14q-cs0018tu
Operating System: Microsoft Windows 11

How do I update Realtek bluetooth 4.2 Adapter? Currently it says ' this device is not working properly because windows cannot load the drivers required for this device (code 31).

Category:
1 person had the same question
1 REPLY 1

‎07-14-2022 10:25 AM

HP Recommended

Hi:

 

See if installing the latest W11 BT drivers HP has, works for you...

 

1.9.1038.3007

 

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136563.exe 

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