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‎08-01-2019 10:41 AM

HP Recommended
Product: HP Pavilion g6 Notebook
Operating System: Microsoft Windows 7 (64-bit)

I had original OS (Windows 7 Home Basic 64 Bit) preinstalled which I upgraded to Windows 10 (64 Bit) got crashed due to some hardware problem. Now, those problem got resolved and I want to restore either Windows 7 OR Windows 10.
Windows Product Key is mentioned on the back of the laptop which I can use to verify if there is need to do so.
Please help me with the download link of Windows OS so that I can restore my laptop using Windows Product Key mentioned on the back of the Laptop.

 

2 people had the same question
1 REPLY 1

‎08-01-2019 01:01 PM

HP Recommended

@Netri 

First off, Upgrading to Win10 is known to corrupt the HP Recovery information, making a rollback to Win7 after that not possible.

 

Second, HP does not provide downloads of Win7 Recovery Media, nor do they stock the media any more.

 

Since HP no longer provides Recovery Media for your model, another site you should check is: http://www.computersurgeons.com/

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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