• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-04-2018 04:01 AM

HP Recommended
Product: HP g7 Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I need to recover a folder from my previous Windows 7 before upgrading to Windows 10 Education. Before I upgraded, I sent a folder to Google Drive. But now I can only find the folder on Google Driver and all of the contents in that folder are missing and I can't find it on my HP g7 Pavilion laptop. The folder contained all of my school work. Now, I'm a Grad. Student and need my research material in that folder to graduate. Please help

4 REPLIES 4

‎11-04-2018 04:12 AM

HP Recommended

Take a look in the Windows.old folder of the C: partition.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-05-2018 03:03 PM

HP Recommended

Hello Erico,

I already looked there, could not find it. Plus when I upgraded from Windows 7 Home, I first went to Windows 10 Home, then I upgraded to Window 10 Education. And now I'm Windows 10 Education version 1809 Insider Preview Build 18272.rs_prerelease. 181026-1425. So when you are referring to Windows.old folder it will only take me back to Windows 10 Home, not Windows 7. But I do have a Windows 10 Repair Disc. Would it be some chance it's on there?

 

Respectfully,

 

mhuffman087

Was this reply helpful? Yes No

‎11-05-2018 03:12 PM

HP Recommended
@erico wrote:

Take a look in the Windows.old folder of the C: partition.


Hello Erico,

I already looked there, could not find it. Plus when I upgraded from Windows 7 Home, I first went to Windows 10 Home, then I upgraded to Window 10 Education. And now I'm Windows 10 Education version 1809 Insider Preview Build 18272.rs_prerelease. 181026-1425. So when you are referring to Windows.old folder it will only take me back to Windows 10 Home, not Windows 7. But I do have a Windows 10 Repair Disc. Would it be some chance it's on there?

 

Respectfully,

 

mhuffman087

Was this reply helpful? Yes No

‎11-06-2018 04:16 AM

HP Recommended

What I was referring to was inside the Windows.old folder. That is where to look.

 

Access the Windows.old folder in Windows Explorer and look for your personal files under C:\Windows.old\Users\"your_username".

 

No it wouldn't be in a repair disc.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->