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‎12-30-2023 03:39 PM

HP Recommended
Product: HP Notebook - 15-db1401nc

20231227_093225.jpg

 Hello. I wanted to make a "Recovery" Fresh installation of the system, everything went as it should, at the very end this message appeared. I tried again and the same thing happens. I don't know how to solve the problem 

Category:
1 REPLY 1

‎12-30-2023 03:57 PM

HP Recommended

Hi:

 

The only suggestion I can offer other than to clean install Windows by making a bootable USB installation flash drive with the Media creation tool, would be to go into the BIOS and set the notebook's 'Born on' date to the date shown in the BIOS.

 

The reason for that is some of the trial bloatware such as McAfee comes with 30-day licenses and for whatever reason, sometimes the recovery process fails because the trial software license period has expired.

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