• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

My HP Spectre x360 15-eb0018no (i7-10750H) hangs on the HP logo and won't boot Windows. It uses an Intel Optane H10 hybrid drive (model HBRPEKNX0203AH — 953GB QLC NAND + 27GB Optane cache). HP hardware diagnostics PASS on both chips, so the hardware seems healthy.

 

Booting a Linux live USB, both chips appear (nvme0n1 = 953GB NAND, nvme1n1 = 27GB Optane). mdadm --examine shows intact Intel ISM RAID metadata with correct checksums and 'clean/normal' state on both the Data Volume and Cache Volume — but with Attributes: 83000001 (not supported), so the cached volume won't auto-assemble and the main NTFS C: partition can't be mounted.

 

My goal is just to recover two folders (Desktop and Documents) before any repair. Has anyone successfully reassembled an H10 caching volume outside Windows, or is there an HP-specific tool/BIOS step to make the data partition readable again without wiping it? I have NOT run any destructive commands and want to keep it that way.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.